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Credit Union Central of Canada (Canadian Central) is committed to protecting the personal information of credit union members, employees and other individuals. In order to protect all personal information collected, used or disclosed by Canadian Central, we have adopted the Credit Union Central of Canada Code for the Protection of Personal Information.

On our Website, we only collect personal information required to improve the services we offer, to improve our site content and, with your permission, to contact you with information about our services. We will not share any personal information obtained on this Website with any other organization without your express knowledge and consent.

For more information on our Website Privacy Statement, please read below.

Information we collect on our site

You can visit all public areas of our site without providing any personal information about yourself. Our Website collects only non-personal information based on a visitor's Internet Protocol (IP) address (this is not personally identifiable). Information collected includes the date and time of visit, the type of Internet browser used to access the site, the referring address (the link a visitor uses to access the site). This data is used to create statistics on site usage and improve online services.

Canadian Central's internal Website is solely for the use of authorized members of boards, committees, management and staff of the Canadian Credit Union System. Access requires a special "User Name" and "Password." Personal information that is collected on this internal Website is used solely for security and site management purposes and to facilitate online purchasing of Canadian Central materials.

Will a cookie be set on my computer when I visit this site? To help us manage our Website, we set a cookie on your computer that expires when you close your Web browser.

E-Mails

If you send us an e-mail, any information provided by you will only be used for the purposes of responding to your inquiry or acting on your request. We will not use your name or e-mail address for any other purposes without additional consent.

Links to other Web sites

Our Website contains links to many other Websites that are part of or affiliated with the Canadian Credit Union System. When you leave our site to visit one of these other sites, the only information transferred to the new site is the fact that you came from the Canadian Central Web site (the referring address). Transmission of this referring address allows other sites to monitor their own Web traffic, but does not disclose any personal information about you.

Canadian Central is not responsible for the privacy policies or content of any linked sites. Our Privacy Policy applies solely to information collected by this Website. You should consult the privacy policies at linked sites to determine how your personal information may be used.

How do I contact Canadian Central with Questions or Concerns?

We welcome any questions or concerns about our Internet Privacy Statement, or the practices of this site. Please contact us by e-mail or in writing at the following address:

privacy@cucentral.com

Privacy Officer
Credit Union Central of Canada
300 The East Mall
Toronto, ON
M9B 6B7

Notice:
Canadian Central reserves the right to amend its Internet Privacy Statement and its Privacy Code at any time with or without notice. Please check this page periodically for changes.